Frequently Asked Questions

Everything you need to know about your adventure-ready footwear.

How do I determine the right size for my BANGS shoes?

Our shoes generally run true to size. We recommend checking our detailed size chart which includes foot measurements in centimeters to ensure the most accurate fit before purchasing.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn shoes in their original packaging. Simply visit our Returns Portal to start the process and receive a prepaid shipping label.

Are BANGS shoes vegan-friendly?

Yes! All of our footwear is 100% vegan. We use high-quality canvas and synthetic materials, ensuring no animal products are used in our manufacturing process.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to follow your package's journey.

How should I clean my canvas shoes?

To keep your BANGS looking fresh, we recommend spot cleaning with cold water and a mild detergent. Avoid machine washing or drying, as high heat can damage the structural integrity of the shoe.

Do you ship internationally?

We currently ship to select countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.